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Payment & Delivery

Delivery Method

by Spain

Shipping via Correos (Spanish Post)

We ship orders across Spain using Correos, the national postal service.

Delivery Time
  • Estimated 3–7 business days from shipment
  • Mainland Spain – 3–5 business days
  • Balearic Islands – 4–6 business days
  • Canary Islands, Ceuta, Melilla – 5–7 business days
  • Weekends and holidays not included
Shipment and Tracking

You'll receive a tracking number via email once shipped.

Track on Correos
Delivery Process
  • Delivered to your door or nearest post office
  • If absent, a notice will be left — pickup within 15 days
Payment

Online payment only. Cash on delivery not available.

Checking the Package Upon Delivery
  • Check in presence of the courier
  • Refuse delivery if damaged or tampered
  • Contact Correos and support immediately
  • Keep packaging and take photos if accepted
  • Claim deadline: 3 days after delivery

Shipping via GLS (Spain)

We ship orders within Spain using GLS Spain.

Delivery Time
  • Mainland: 24–48 hours
  • Balearic Islands: 1–3 days
  • Canary Islands, Ceuta, Melilla: 3–7 days
Shipment and Tracking

Tracking info will be sent via email.

Track on GLS Spain
Delivery Process
  • Courier home delivery
  • If absent, pick up at GLS point within 10 days
  • Re-delivery available on request
Payment

Online payment only. No COD available.

Checking the Package Upon Delivery
  • Inspect upon delivery
  • Refuse if damaged, opened, or wet
  • Contact GLS and support immediately
  • Keep photos and packaging
  • Claim deadline: up to 7 days

Shipping via DHL (Spain)

We use DHL for shipping within Spain.

Delivery Time
  • Mainland: ~1 business day
  • Balearic Islands: 1–2 business days
  • Canary Islands, Ceuta, Melilla: 2–4 business days
Shipment and Tracking

You will get a tracking number by email.

Track on DHL
Delivery Process
  • Courier delivery to your door
  • Instructions left if you're unavailable
Payment

Online payment only. COD not supported.

Checking the Package Upon Delivery
  • Inspect package with the courier present
  • Refuse if damaged/tampered/wet
  • Contact DHL and support immediately
  • Photos and packaging should be kept
  • Claim deadline: 3 days after delivery

by European Union

Shipping via GLS (Europe)

We ship orders across Europe using GLS Europe.

Delivery Time
  • Standard: 48–96 hours
  • Nearby countries: 2–3 business days
  • Remote regions: up to 5 business days
Shipment and Tracking

Tracking info will be emailed after shipment.

Track on GLS Europe
Delivery Process
  • Courier home delivery
  • Pickup available from ParcelShop (up to 10 days)
  • Re-delivery may be available
Payment

Online payment only. COD not supported.

Checking the Package Upon Delivery
  • Inspect with courier present
  • Refuse if damaged or opened
  • Contact GLS and our support ASAP
  • Keep packaging and photos if accepted
  • Claim deadline: 3 days from delivery

Shipping via DHL (Europe)

We ship across Europe using DHL.

Delivery Time
  • Standard: 2–4 business days
  • Nearby countries: 2–3 days
  • Other EU: up to 4 business days
Shipment and Tracking

You’ll receive a tracking number by email.

Track on DHL
Delivery Process
  • Courier home delivery
  • Re-delivery or pickup if recipient unavailable
Payment

Online only. COD not supported.

Checking the Package Upon Delivery
  • Check with courier present
  • Refuse if damaged or opened
  • Contact DHL and our support
  • Keep photos and packaging
  • Claim deadline: 7 days from delivery

Payment Method

Payment by Credit/Debit Card

Paying by card is fast, convenient, and secure.

How to Pay by Card?
  • After checkout, you'll be redirected to a secure payment gateway.
  • Enter your card details and confirm.
  • Once approved, your order will be shipped ASAP.
Payment Security

We use a secure, PCI-compliant payment system. Your card details are never stored or accessed by us.

Saving Your Card
  • Check “Save card” for faster checkout next time
  • Details are encrypted and stored by the gateway
  • Manage cards under “My Cards” in your account

Payment by Bank Transfer

How to Pay?
  • After checkout, you'll receive bank details by email
  • Transfer the full amount and mention your order number
  • We’ll ship once payment is received
Important Notes
  • Transfers may take 1–3 business days
  • We only ship after funds are received
  • Sender covers any transfer fees
After Transfer

Send proof of payment by email to speed up processing. Unpaid orders are cancelled after 5 days.

Paying with PayPal

How to Pay?
  • After placing your order, you'll be redirected to PayPal
  • Log in and confirm the payment
  • We'll ship once payment is successful
Benefits
  • Secure – your card details are never shared
  • Fast – no need to enter details every time
  • Protected – PayPal offers buyer protection
No PayPal Account?

You can pay as a guest using your card via PayPal.

Google Pay is a fast, convenient, and secure way to pay.

How to Pay?
  • Select Google Pay at checkout
  • Confirm using your device
  • We’ll ship after successful payment
Benefits
  • Secure – card details stay hidden
  • Fast – one-tap checkout
  • Flexible – works on phones, tablets, computers
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