Payment & Delivery

Delivery Method

by Spain

Shipping via Correos (Spanish Post)

We ship orders across Spain using Correos, the national postal service.

Delivery Time

Estimated 3–7 business days from shipment
Mainland Spain – 3–5 business days
Balearic Islands – 4–6 business days
Canary Islands, Ceuta, Melilla – 5–7 business days
Weekends and holidays not included

Shipment and Tracking

You'll receive a tracking number via email once shipped.

Track on Correos

Delivery Process

Delivered to your door or nearest post office
If absent, a notice will be left — pickup within 15 days

Payment

Online payment only. Cash on delivery not available.

Checking the Package Upon Delivery

Check in presence of the courier
Refuse delivery if damaged or tampered
Contact Correos and support immediately
Keep packaging and take photos if accepted
Claim deadline: 3 days after delivery

Shipping via GLS (Spain)

We ship orders within Spain using GLS Spain.

Delivery Time

Mainland: 24–48 hours
Balearic Islands: 1–3 days
Canary Islands, Ceuta, Melilla: 3–7 days

Shipment and Tracking

Tracking info will be sent via email.

Track on GLS Spain

Delivery Process

Courier home delivery
If absent, pick up at GLS point within 10 days
Re-delivery available on request

Payment

Online payment only. No COD available.

Checking the Package Upon Delivery

Inspect upon delivery
Refuse if damaged, opened, or wet
Contact GLS and support immediately
Keep photos and packaging
Claim deadline: up to 7 days

Shipping via DHL (Spain)

We use DHL for shipping within Spain.

Delivery Time

Mainland: ~1 business day
Balearic Islands: 1–2 business days
Canary Islands, Ceuta, Melilla: 2–4 business days

Shipment and Tracking

You will get a tracking number by email.

Track on DHL

Delivery Process

Courier delivery to your door
Instructions left if you're unavailable

Payment

Online payment only. COD not supported.

Checking the Package Upon Delivery

Inspect package with the courier present
Refuse if damaged/tampered/wet
Contact DHL and support immediately
Photos and packaging should be kept
Claim deadline: 3 days after delivery

by European Union

Shipping via GLS (Europe)

We ship orders across Europe using GLS Europe.

Delivery Time

Standard: 48–96 hours
Nearby countries: 2–3 business days
Remote regions: up to 5 business days

Shipment and Tracking

Tracking info will be emailed after shipment.

Track on GLS Europe

Delivery Process

Courier home delivery
Pickup available from ParcelShop (up to 10 days)
Re-delivery may be available

Payment

Online payment only. COD not supported.

Checking the Package Upon Delivery

Inspect with courier present
Refuse if damaged or opened
Contact GLS and our support ASAP
Keep packaging and photos if accepted
Claim deadline: 3 days from delivery

Shipping via DHL (Europe)

We ship across Europe using DHL.

Delivery Time

Standard: 2–4 business days
Nearby countries: 2–3 days
Other EU: up to 4 business days

Shipment and Tracking

You’ll receive a tracking number by email.

Track on DHL

Delivery Process

Courier home delivery
Re-delivery or pickup if recipient unavailable

Payment

Online only. COD not supported.

Checking the Package Upon Delivery

Check with courier present
Refuse if damaged or opened
Contact DHL and our support
Keep photos and packaging
Claim deadline: 7 days from delivery

Payment Method

Payment by Credit/Debit Card

Paying by card is fast, convenient, and secure.

How to Pay by Card?

After checkout, you'll be redirected to a secure payment gateway.
Enter your card details and confirm.
Once approved, your order will be shipped ASAP.

Payment Security

We use a secure, PCI-compliant payment system. Your card details are never stored or accessed by us.

Saving Your Card

Check “Save card” for faster checkout next time
Details are encrypted and stored by the gateway
Manage cards under “My Cards” in your account

Payment by Bank Transfer

How to Pay?

After checkout, you'll receive bank details by email
Transfer the full amount and mention your order number
We’ll ship once payment is received

Important Notes

Transfers may take 1–3 business days
We only ship after funds are received
Sender covers any transfer fees

After Transfer

Send proof of payment by email to speed up processing. Unpaid orders are cancelled after 5 days.

Paying with PayPal

How to Pay?

After placing your order, you'll be redirected to PayPal
Log in and confirm the payment
We'll ship once payment is successful

Benefits

Secure – your card details are never shared
Fast – no need to enter details every time
Protected – PayPal offers buyer protection

No PayPal Account?

You can pay as a guest using your card via PayPal.

Google Pay is a fast, convenient, and secure way to pay.

How to Pay?

Select Google Pay at checkout
Confirm using your device
We’ll ship after successful payment

Benefits

Secure – card details stay hidden
Fast – one-tap checkout
Flexible – works on phones, tablets, computers

Payment & Delivery